Your rights and how to contact us
You have the following rights with regard to your personal data:
the right to information,
the right to rectification and erasure,
the right to restrict data usage,
the right to refuse data usage,
the right to data transfer.
You can contact eccelerate GmbH’s the data protection officer at the following address:
80538 Munich, Germany
and at dsb(at)eccelerate.com.
You also have the right to complain to a data protection supervisory authority about how we have handled your personal data:
State Office for Data Protection Supervision (BayLDA)
91522 Ansbach, Germany
Phone: +49 (0) 981 53 1300
Processing of personal data during informational use of our website
If you access our website without registering or otherwise providing us with information (“Informational Use”), we only collect the personal data that your web browser sends to our server. If you wish to view our website, we collect the following data. We need to do this for technical reasons relating to your ability to view our website and to ensure stability and security:
Date and time of the request
Time zone difference to GMT
Content of the website
Access status (HTTP status)
The amount of data transferred
Website from which you came to our website
Browser language and version
The aforementioned data is also stored in so-called log files on our servers. These data will not be stored with other personal data of yours. The collection and temporary storage of your IP address is necessary to enable our website to be displayed on your terminal device. For this purpose, your IP address must be stored for the duration of your visit to our website. The storage in log files serves to ensure the functionality and optimisation of our website as well as to ensure the security of our information technology systems. These data are not evaluated for marketing purposes.
Our legitimate interest in data processing lies in the aforementioned purposes. Legal basis for the collection and temporary storage of the aforementioned data and the log files Art. 6 Para. 1 S. 1 lit. f) DSGVO.
The above data required to view our website will be deleted when the respective session has ended. The collection of the above data for the provision of our website and the storage of this data in log files is a prerequisite of using the website. There is no right to appeal.
Processing of personal data by cookies
Error: The domain WP.ECCELERATE.DE is not authorized to show the cookie declaration. Please add it in the cookie manager to authorize the domain.
Contact; request for information material
If you contact us by e-mail, the personal data you send us with your e-mail will be stored. We also have a contact form on our website which you can use to contact us. The data you enter in the input mask will be transmitted to us and stored.
Customer number (if available)
Domain name (if available)
In addition, we record your IP address and the time of sending. The data will only be used to answer your questions. Insofar as we do not use a third party named below to provide the contact function, the data will not be passed on to third parties.
The processing of the above personal data serves solely to process your enquiries. The processing of further personal data, which arise through the use of the contact form provided on our website, serves to prevent misuse and to ensure the security of our information technology systems.
This is also our legitimate interest in the processing of your personal data. If you have given us your consent, the legal basis for processing this data is Art. 6 Para. 1 lit. a) DSGVO. In addition, the legal basis for the processing of this data is Art. 6 Para. 1 lit. f) DSGVO, in particular in the event that you send us the data by e-mail. If you wish to work towards the conclusion of a contract through your e-mail, Art. 6 para. 1 lit. b) DSGVO constitutes an additional legal basis.
The data will be deleted as soon as we have finally processed your enquiries. The additional personal data collected when using the contact form will be deleted after a period of seven days at the latest.
You can revoke the consent given to us to process your personal data at any time. If you contact us by e-mail, you can object to the storage of your personal data at any time. We would like to point out that in this case your request cannot be processed any further. You can declare your revocation or objection by sending an e-mail to the e-mail address given in the imprint.
Our website contains tracking technology from HubSpot Inc, 24 First St, 2nd Floor, Cambridge/MA 02141, United States (“HubSpot”). This may include cookies (see Section 4). HubSpot collects and stores usage data in pseudonymous profiles to enable interest-oriented advertising. You can deactivate the storage of data by HubSpot in cookies and the associated recording of your user behavior by deactivating cookies (see section 5).
We use HubSpot to optimize advertising and to address customers, which is in our legitimate interest (Art. 6 Para. 1 S. 1 lit. f DSGVO). Only if you have given us your consent can we merge the pseudonymous data with personal data from your CRM profile in order to address you optimally and support you in an interest-oriented manner.
HubSpot is certified according to the U.S. EU Privacy Shield and is thus committed to maintaining an appropriate level of data protection. For more information on data processing by HubSpot, please visit the HubSpot website (https://www.hubspot.de/data-privacy/gdpr).
We use Google Analytics only with the previously described activated IP anonymization. This means that your IP address will only be further processed by Google in abbreviated form. A personal reference can thus be excluded.
We use Google Analytics for the purpose of analysing the use of our website and continuously improving individual functions and offers as well as the user experience. Through the statistical evaluation of user behaviour, we can improve our offer and make it more interesting for you as a user. This is also our legitimate interest in the processing of the above data by Google. The legal basis is Art. 6 Para. 1 S. 1 lit. f) DSGVO.
In order to ensure that Google is only processes the data transmitted in accordance with our instructions and to comply with the applicable data protection regulations, we have concluded an order processing agreement with Google. For the exceptional cases in which personal data is transferred to the USA, Google has submitted itself to the Privacy Shield Agreement concluded between the European Union and the USA and certified itself. As a result, Google is committed to complying with the standards and regulations of European data protection law. For more information, please refer to the following linked entry: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
Third-party information: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. For more information about Google’s use of the data, about setting and objection options and about data protection, please refer to the following Google websites:
Overview of data protection: http://www.google.com/intl/de/analytics/learn/privacy.html
Google’s use of data when you use the websites or apps of our partners: https://www.google.com/intl/de/policies/privacy/partners
Use of data for advertising purposes: http://www.google.com/policies/technologies/ads
Settings for personalized advertising by Google: http://www.google.de/settings/ads
The data shall be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected.
Google Tag Manager
On our website we use “Google Tag Manager”, a service of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter referred to as “Google”). Google Tag Manager allows us, as marketers, to manage website tags through an interface. The Google Tag Manager tool, which implements the tags, is a cookie-free domain and does not collect any personally identifiable information. Google Tag Manager triggers other tags that may themselves collect data. Google Tag Manager does not access this data. If deactivation has been made at the domain or cookie level, it will persist for all tracking tags implemented with Google Tag Manager.
Google has signed and is certified under the Privacy Shield Agreement between the European Union and the United States. As a result, Google is committed to complying with the standards and regulations of European data protection law. For more information, please refer to the following linked entry: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
Third-party information: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. For more information about privacy, please visit the following Google web pages:
FAQ Google Tag Manager: https://www.google.com/intl/de/tagmanager/faq.html
We use Zapier, a service of Zapier Inc., 548 Market St #62411, San Francisco, California 94104, United States, to integrate various databases and tools. Customer data can be transmitted. Zapier is certified under the U.S. EU Privacy Shield and is committed to maintaining an appropriate level of data protection. We have also entered into a contract with Zapier to process orders, including the EU standard contract clauses. Further information on data protection at Zapier can be found at https://zapier.com/privacy/ .
eccelerate has taken the necessary technical and organisational measures to protect the personal data you provide against loss, destruction, manipulation and unauthorised access. Our employees and all persons involved in data processing are obliged to comply with data protection laws and to treat personal data confidentially. Our employees are trained accordingly. Both internal and external audits ensure compliance with all data protection relevant processes at eccelerate.
To protect the personal data of our users, we use a secure online transmission procedure, the so-called “Secure Socket Layer” (SSL) transmission. You can recognize this by the fact that an “s” is appended to the address component http:// (“https://”) or a green, closed padlock symbol is displayed. By clicking on the symbol you will receive information about the SSL certificate used. The display of the symbol depends on the browser version you are using. SSL encryption guarantees the encrypted and complete transmission of your data.
Your Rights regarding Personal Data
Data protection law grants you a number of rights with regard to data relating to your person (so-called data subject rights). In general, these are the right to request information about the personal data we hold about you, as well as the right to correct, delete or restrict the processing of this data and to object to the processing. Whether and to what extent these rights exist in individual cases and which conditions apply is determined by the law (until 25 May 2018 by the Federal Data Protection Act, since 25 May 2018 also by the EU Data Protection Basic Regulation). The basic EU data protection regulation also grants you a fundamental right to data transfer. If you have given your consent to the processing of your personal data, you can revoke it at any time with effect for the future. You also have the right to lodge a complaint with the competent data protection supervisory authority. However, if you have any questions or complaints about data protection at eccelerate, we recommend that you first contact our data protection officer.
How can you contact us?
You will find our contact details as the responsible office in the legal disclosure.
If you would like to exercise the rights mentioned above or have any questions about data protection with us or about this data protection declaration, you can also contact our data protection officer:
Modification of the data protection declaration